Rakuten.com (USA)
Felix Grant
Updates are rare and when they come, it is as ...
Updates are rare and when they come, it is as if they delete more features than add. Disappointed by the progress.
Nora Price
The purchase tracking is dodgy and misses out on opportunities ...
The purchase tracking is dodgy and misses out on opportunities for cash back. The customer service was quite unhelpful when trying to solve the problem.
Beckett Ross
More frustrating than helpful. App glitches and cash back rates ...
More frustrating than helpful. App glitches and cash back rates aren't close to other services.
Lucy Hamilton
This has been a big disappointment: limited retailer participation. Not ...
This has been a big disappointment: limited retailer participation. Not as universal as I had hoped.
Milo Burns
Promising in the start, but turned out to be much ...
Promising in the start, but turned out to be much disappointing lately. It started to wear off on services and benefits have declined.
Sadie Ellis
So easy to use and recommend. Rakuten makes saving second ...
So easy to use and recommend. Rakuten makes saving second nature.
Jasper Dean
Rakuten has reinvented my shopping habits, turning every transaction into ...
Rakuten has reinvented my shopping habits, turning every transaction into a chance to save. I've had the chance to make some significant savings over the past year, and it really makes a difference when the holiday seasons come around. The whole site is easy to use, and it's refreshing to see a company deliver as reliably as this one does.
Cora Hunt
For someone like me who likes convenience and keeping it ...
For someone like me who likes convenience and keeping it cheap, Rakuten has been an ultimate companion. The sense of satisfaction they have given me has made them very special. I found their customer service very responsive and fast in clearing all the queries that I had. The number of shops and the ease with which cash back was activated made this service invaluable.
Levi Tate
Rakuten has proven itself to be both reliable and rewarding. ...
Rakuten has proven itself to be both reliable and rewarding. The app interfaces seamlessly with my online shopping, and I have also loved the bonus checks that trickle in every quarter. It's a practical way to make sure you're getting the most bang for your buck.
Ruby Nichols
Everyone was telling me to join Rakuten, but the experience ...
Everyone was telling me to join Rakuten, but the experience really has not lived up to the hype so far. Cash back rates advertised are not always in line with the amount you receive at times and some of my favorite stores no longer exist on it.
Hugo Harrison
I have encountered quite a few technical problems with the ...
I have encountered quite a few technical problems with the Rakuten app. It fails to log my purchases fairly often, by which cash-back opportunities are wasted. I have tried to contact the customer service several times, but things keep going south, so to say-it gets quite despairing.
Lisa Johnson
Discovering Rakuten has completely flipped my online shopping world. The ...
Discovering Rakuten has completely flipped my online shopping world. The cashback is undoubtedly real and adds up quite fast, so every purchase begins to feel like a wise step.
Michael Williams
I've earned over $200 in cash back this year alone. ...
I've earned over $200 in cash back this year alone. It's effortless and rewarding?highly recommend it for the savvy shopper.
David Jones
Rakuten never fails. I have been an associate for 3 ...
Rakuten never fails. I have been an associate for 3 years, and it has always saved me money on my online purchases.
Maria Miller
Reliable and simple, Rakuten offers cash back on stores that ...
Reliable and simple, Rakuten offers cash back on stores that I actually use. It's like getting paid to shop!
Edward Martinez
Love the simplicity! I feel safe knowing I can save ...
Love the simplicity! I feel safe knowing I can save on almost every purchase with almost zero work.
Margaret Brown
Using Rakuten has made me a smarter shopper. The cash ...
Using Rakuten has made me a smarter shopper. The cash back rewards are a great bonus for buying what I need.
Daniel Garcia
It's so easy to use, and the savings add up. ...
It's so easy to use, and the savings add up. I always check Rakuten before any purchase.
James Wilson
I was a skeptic, but after getting my first check, ...
I was a skeptic, but after getting my first check, it's sold. Rakuten presents genuine benefits.
Patricia Anderson
Continuously rewarding. My holiday shopping has been significantly conserved through ...
Continuously rewarding. My holiday shopping has been significantly conserved through Rakuten.
Brian Robinson
Always a pleasant surprise to see how much I've saved ...
Always a pleasant surprise to see how much I've saved just by using Rakuten at checkout.
Nancy Wilson
The interface is easy to use, and the process for ...
The interface is easy to use, and the process for collecting cash back is smooth. Wonderful for less tech-minded shoppers like me.
Richard Johnson
Rakuten has been my number one go-to for online shopping. ...
Rakuten has been my number one go-to for online shopping. Trustworthy and efficient.
Patricia Davis
Every shopping trip is more rewarding with Rakuten. It's exciting ...
Every shopping trip is more rewarding with Rakuten. It's exciting to get cash back on routine purchases.
Barbara Miller
Rakuten makes shopping so easy by its simplistic cash back ...
Rakuten makes shopping so easy by its simplistic cash back system. It's straightforward and reliable.
Jessica Thompson
I have saved a lot of money since I started ...
I have saved a lot of money since I started using Rakuten. It is great for budget-conscious shoppers.
Michael Thomas
Steady and dependable, Rakuten has saved me a lot on ...
Steady and dependable, Rakuten has saved me a lot on my electronics purchases.
David Wilson
Rakuten is the ultimate tool for anyone looking to boost ...
Rakuten is the ultimate tool for anyone looking to boost their shopping experience without extra hassle.
Karen Jackson
Always delivers cash back without fail. Go-to place for online ...
Always delivers cash back without fail. Go-to place for online purchases.
Susan Wilson
The discounts and cash back I've gotten with Rakuten have ...
The discounts and cash back I've gotten with Rakuten have been delightful.
James Smith
Cash back is great when it arrives, but waits are ...
Cash back is great when it arrives, but waits are too long sometimes.
Maria Garcia
Can be confusing to navigate sometimes, especially when tracking your ...
Can be confusing to navigate sometimes, especially when tracking your savings.
Brian Davis
I love the savings, but the notifications can be hit ...
I love the savings, but the notifications can be hit or miss, which is frustrating.
Nancy Brown
I wish there were more store options available. It feels ...
I wish there were more store options available. It feels limited compared to other platforms.
Richard Martinez
Helpful, but there were some bugs that affected my cashback. ...
Helpful, but there were some bugs that affected my cashback.
David Garcia
Has to step up its frequency of deals and percentages ...
Has to step up its frequency of deals and percentages just to be a contender at all.
Jennifer Robinson
The user interface is not that intuitive. It's kind of ...
The user interface is not that intuitive. It's kind of clunky, which detracts from the actual functionality.
Patricia Martinez
The cash back delays can be a dealbreaker. It's inconsistent ...
The cash back delays can be a dealbreaker. It's inconsistent and sometimes takes months.
Charles Anderson
I miss the confetti animation that confirmed my cash back. ...
I miss the confetti animation that confirmed my cash back. Now, I'm not even sure if my purchases are being tracked.
Barbara Johnson
Had numerous technical issues that made using Rakuten more of ...
Had numerous technical issues that made using Rakuten more of a hassle than a help.
Carter Reynolds
Rakuten offers me a cash back system that's easy to ...
Rakuten offers me a cash back system that's easy to use and appreciates every purchasing behavior. From electronics to apparel, I have saved hundreds.
Lillian Pearce
Rakuten is a reliable shopping partner that has allowed me ...
Rakuten is a reliable shopping partner that has allowed me to make the most of savings on almost all my purchases online. Their customer service level is fantastic; they are always ready to help in case of any hitch.
Grayson Turner
Rakuten greatly improved my shopping experience. The savings are tangible, ...
Rakuten greatly improved my shopping experience. The savings are tangible, and the variety of participating stores is impressive.
Zoe Fisher
Maximizing my savings has never been easier, thanks to Rakuten's ...
Maximizing my savings has never been easier, thanks to Rakuten's user-friendly approach and consistent cash back rates bringing me back repeatedly.
Tristan Morgan
Every online shopping venture is more rewarding thanks to Rakuten. ...
Every online shopping venture is more rewarding thanks to Rakuten. Their system is foolproof and the rewards are substantial.
Violet Brooks
I save on nearly every purchase. Rakuten's system is seamless, ...
I save on nearly every purchase. Rakuten's system is seamless, making it easy to earn cash back on things I was buying anyway.
Wesley Bailey
Trusted by myself and many savvy shoppers, Rakuten continues to ...
Trusted by myself and many savvy shoppers, Rakuten continues to provide excellent service and great cash back opportunities.
Piper Clark
An exceptional tool for anyone serious about saving. The cash ...
An exceptional tool for anyone serious about saving. The cash back adds up and the process is incredibly smooth.
Declan Carter
High promises of cash back rates were tempting but unmet. ...
High promises of cash back rates were tempting but unmet. The reality is disappointment. There are lower rates and fewer stores than advertised.
Eliza Dawson
The process to claim cash back is unnecessarily complicated. It's ...
The process to claim cash back is unnecessarily complicated. It's frustrating at times and often not worth the time.
Rakuten.com (USA)
Address
800 Concar Dr
94402
San Mateo
United States
Website
rakuten.com
Email
memberservices@rakuten.com
Telephone
415 908 2200