Grace Vaughn
I've been with Netspend for several years now and have ...
I've been with Netspend for several years now and have never had any major issues. The customer service is responsive, and every time I call them concerning something with my transactions, they fix it. Getting paid two days early is nice to help with financial planning. Overall, a good experience.
Anthony Walker
I have used them for direct deposit, and it's always ...
I have used them for direct deposit, and it's always been solid. The biggest plus, though, is that my paycheck comes through sooner than with most banks. Customer service was also helpful when I had some questions. I just wish the fees were a tad lower. Other than that, though, I'm satisfied with the service.
Charlotte Young
It has been convenient with Netspend, mainly for my daily ...
It has been convenient with Netspend, mainly for my daily purchases. The mobile app is quite handy, and I feel so secure with the security features put in place. I get to receive notifications every time I make a transaction; that alone gives me peace of mind. None of this would be possible without minor fees after each transaction, but that does not bug me.
Thomas Zimmerman
I love how Netspend pays early, and their fraud protection ...
I love how Netspend pays early, and their fraud protection is great; if something fishy is going on, they let me know. Their customer service sorts out any issues in a pretty speedy manner with my account. Would recommend highly if you need a good prepaid card.
Isabella Brown
I have been using Netspend for a couple of years ...
I have been using Netspend for a couple of years now, and so far, it is pretty good. It is easy to work with the card, and I love the fact that through the app, I can track my transactions. Yes, fees could be lower, but their customer service is amazing.
Joshua Clark
I have had a great experience with Netspend. My paycheck ...
I have had a great experience with Netspend. My paycheck comes in two days earlier than it did when I was using my bank. The app is super user-friendly, and every transaction pops up on my phone. That's made it a lot easier to keep track of my money. Highly recommended!
Natalie Evans
I've been using the Netspend for daily purchases and have ...
I've been using the Netspend for daily purchases and have been very reliable. I like how I can reload the card at various locations near me. The only downfall is that there's a fee to reload, but overall, it's a good service.
Andrew Fisher
Netspend has been instrumental in helping me stay ahead with ...
Netspend has been instrumental in helping me stay ahead with my budget. I like how the app keeps me updated with my spending, and early pay is a huge bonus. I would only change the ATM fees to be lower. Otherwise, it has been a lifesaver.
Evelyn Garcia
I have used Netspend for years now and am very ...
I have used Netspend for years now and am very pleased with them. I get my direct deposits way in advance of when it's supposed to be there, and the security is great-offering things like the ability to instantly freeze the card if something looks funny.
Ethan Hall
I've had some fraud on my account; however, it was ...
I've had some fraud on my account; however, it was dealt with perfectly by Netspend. They locked my card and issued another one straight away. Their customer support is always up to help me out, and I have been with them for more than 5 years.
Lily Johnson
I have used Netspend for my prepaid card, and it ...
I have used Netspend for my prepaid card, and it has been alright. I can make purchases anywhere, and since I get text alerts for every transaction, I know where all my money is going. The fees are somewhat excessive, but the convenience I get, I feel is worth it.
Samuel King
I've used Netspend for over 10 years without any major ...
I've used Netspend for over 10 years without any major issues. The app is simple to use, and I enjoy the fact that I can transfer funds in a breeze. I feel comfortable trusting them with my money, and the customer service has been nice to me whenever I call.
Ava Lee
I have used Netspend for a few years now, and ...
I have used Netspend for a few years now, and I like how quick everything is. I get my pay early, and it's easy to transfer money. Sometimes, it can take a while to reach customer service, but they resolve every problem I throw at them.
Jacob Moore
Netspend has helped me keep better track of my money. ...
Netspend has helped me keep better track of my money. It's got a good mobile app, and the fact that I can get paid early with them is such a great plus. If only they'd have fewer fees, but hey, it's a good service for what it is.
Mia Phillips
Netspend always deposits my paycheck a day in advance, a ...
Netspend always deposits my paycheck a day in advance, a feature which I am in love with. I can also comfortably shop online with it knowing that in the case of fraud, no money will be deducted from my account. Though their charges are somewhat high, it is worth the comfort. Thanks,
Logan Ross
Netspend has been a great option for me. I use ...
Netspend has been a great option for me. I use it for my daily purchases, and I love the transaction alerts. Customer service is easy to reach, and they've helped resolve any issues I've had.
Amelia Sanchez
I have used Netspend for years now to handle my ...
I have used Netspend for years now to handle my bills. It's easy to reload, and I like the security features. I love getting alerts for every transaction, which makes tracking my finances simple.
Lucas Thompson
Netspend has made it very easy for me with my ...
Netspend has made it very easy for me with my everyday purchases. I love the real-time alerts and being able to lock my card if I need to. Fees could be a little less, but overall I'm satisfied with the service.
Zoe West
I have been with Netspend for over 5 years, and ...
I have been with Netspend for over 5 years, and I must say, I am pleased with the service. Early deposit of pay is fantastic, and security for fraud is just the best. Some fees are a little high, but for security and convenience, it makes up for that.
Henry Adams
Netspend has been my go-to prepaid card for a while ...
Netspend has been my go-to prepaid card for a while now. The app is easy to use, and the fraud alerts give me peace of mind. I also love getting my paycheck early. Highly recommend!
Madison Bryant
I've been using Netspend since 2010, and it has been ...
I've been using Netspend since 2010, and it has been a very reliable service for me. I love how I get paid two days early, which is great for planning my monthly expenses. The mobile app has been simple to use, and transferring money to savings is straightforward. Their fraud protection is also excellent; they flagged suspicious activity on my account twice and froze it immediately until I confirmed everything. Customer service reps have always been courteous and quick to assist. I highly recommend Netspend to anyone in the market for a flexible prepaid card. The fees are present, but the benefits outweigh them.
Elijah Campbell
I've been with Netspend for five years, and I love ...
I've been with Netspend for five years, and I love it. The biggest perk is getting paid early?sometimes up to two days in advance. That extra time helps with bills. Once, they flagged a fraudulent charge from another state and froze my account instantly. Customer service quickly issued a new card within 48 hours. I highly recommend Netspend for its excellent security features.
Layla Diaz
Netspend has been my go-to for managing finances for over ...
Netspend has been my go-to for managing finances for over 8 years. I appreciate the ease of paying bills, daily purchases, and the early direct deposit. Their fraud detection saved me once, and the customer service has always been responsive. A great tool for anyone looking for a flexible prepaid option.
Noah Flores
I've used Netspend for years and generally enjoy the service. ...
I've used Netspend for years and generally enjoy the service. Getting paid early is great, and their fraud protection is solid. My only issue is the fee structure?it can get pricey. But customer service has always been helpful.
Emily Griffin
I've used Netspend for over 10 years. It's a great ...
I've used Netspend for over 10 years. It's a great alternative to traditional banking, and the mobile app makes managing money easy. The early direct deposit is helpful, but the fees can add up quickly, especially for ATM withdrawals.
Jackson Hayes
I've been with Netspend for 7 years. The early direct ...
I've been with Netspend for 7 years. The early direct deposit is great, and their fraud detection has saved me more than once. Customer service is always quick to respond. The fees can be a bit high, but it's worth it for the convenience.
Hannah Jenkins
I?ve been using Netspend for many years, and the security ...
I?ve been using Netspend for many years, and the security features give me peace of mind. I receive text alerts for every transaction, and their fraud detection has caught a few issues. They respond quickly and handle things professionally.
Dylan Lopez
I've been using Netspend for 5 years and had a ...
I've been using Netspend for 5 years and had a very positive experience. It's reliable, and I love the early payment and fraud alerts. Customer service has always been helpful. The fees are high, but overall, the service is worth it.
Victoria Morales
I've been using Netspend for a while, but I'm tired ...
I've been using Netspend for a while, but I'm tired of the fees. Customer service doesn't seem to fix issues, and the fees just keep adding up. I'm considering switching to another card.
John T.
The mobile check deposit function is terrible. It kept rejecting ...
The mobile check deposit function is terrible. It kept rejecting my check, and customer service was not helpful at all. It's frustrating because it's promoted as easy to use, but that wasn't my experience.
Amanda K.
Netspend is good overall, but the fees are becoming too ...
Netspend is good overall, but the fees are becoming too much. I'm charged for nearly every transaction, and it adds up quickly. Customer service is okay, but I'm thinking about switching to another card with fewer fees.
Michael D.
My account was suddenly locked without warning, and customer service ...
My account was suddenly locked without warning, and customer service couldn't explain why. It's been a frustrating experience, and I can't access my money. I wouldn't recommend Netspend.
Sarah L.
Netspend has been okay, but the fees are ridiculous. I'm ...
Netspend has been okay, but the fees are ridiculous. I'm charged for almost every transaction, and it adds up quickly. It's convenient, but the fees make me consider other options.
Peter S.
I had an issue with a charge, and customer service ...
I had an issue with a charge, and customer service was no help at all. It took days to resolve the issue, and I felt like I was being given the runaround. After this experience, I'm looking for another service.
Emily R.
I used to love Netspend, but the fees have gotten ...
I used to love Netspend, but the fees have gotten out of hand. I'm charged for almost every action, from checking my balance to using the ATM. It adds up fast, and customer service hasn't been helpful in offering solutions. I'm looking for a card with fewer fees.
Brian C.
This account was restricted for no apparent reason whatsoever. Every ...
This account was restricted for no apparent reason whatsoever. Every time, calling customer support resulted in only a transfer to multiple people but not a solution. That's basically frustrating because I, at the moment, couldn't get access to my own money.
Jasmine A.
I have been with this company for almost two years ...
I have been with this company for almost two years now, and even though the service is relatively good, their customer service sucks. I had an issue with a fraudulent charge, and it took them days to resolve. I kept being transferred to representatives who did not know what they were doing. Seriously, they need to work on their customer service.
David W.
Netspend is good to go through to get your paycheck ...
Netspend is good to go through to get your paycheck early, but the fees, man. kill me. I feel like there is a fee for every transaction I make, and it starts to add up. I have been with them for a while now since I get my paycheck early, but I am starting to think of switching due to the costs.
Laura B.
I have been with Netspend for some time now. Recently, ...
I have been with Netspend for some time now. Recently, my account was arbitrarily locked. I tried to call customer service to resolve the issue. They have not been much help thus far. It is frustrating because, well, I can't get my money, and nobody knows why the account was locked in the first place.
Alex M.
I do like how Netspend pays me early and helps ...
I do like how Netspend pays me early and helps me track my spending. On the other hand, I find the charges fairly excessive. You pay for every little thing-from inquiries of the balance to withdrawals on ATMs. It is a very convenient service, but they should revisit their charge policy.
Nancy T.
I had an issue with a payment that didn't go ...
I had an issue with a payment that didn't go through, and I tried calling Netspend's customer service for help. Unfortunately, the reps didn't seem to know how to resolve the issue, and I had to wait several days before it was finally fixed. Their communication and service need serious improvement.
Ryan G.
I find Netspend convenient, as far as getting my paycheck ...
I find Netspend convenient, as far as getting my paycheck early goes; but it's not cost-effective at all. The fees are way too high. It seems like they charge you for every little thing. I've had it for a few years, but I will seriously be thinking about switching to a lower-fee service.
Olivia K.
I have been with Netspend for a little over a ...
I have been with Netspend for a little over a year, but the fees are piling up. They charge me for every transaction, it seems like, and it's just too much. I will probably look for another service soon.
Carlos F.
I had a lot of issues with my account being ...
I had a lot of issues with my account being locked for no apparent reason, and customer service wasn't helpful at all. I couldn't access my money for nearly a week, and no one could give me a clear answer as to why. Since then, I have stopped using Netspend and would not recommend it.
Megan J.
I have been using this account for early pay. The ...
I have been using this account for early pay. The fees are something they need to get under control. Every transaction, no matter the type, somehow seems to generate a fee. It's starting to be where it is too much more cost than worth. I have been considering going to another different prepaid card that does not have as many fees.
George P.
I have been with Netspend for quite a long period, ...
I have been with Netspend for quite a long period, but this mobile app has recently caused a lot of headache. It crashes a lot, and I have also faced problems while depositing through the app. Customer service hasn't been helpful, and I'm getting frustrated by a lack of support.
Stephanie W.
I had an incredibly frustrating experience with NetSpend. My account ...
I had an incredibly frustrating experience with NetSpend. My account got locked out of the blue, and it wasn't possible for me to access my money. I needed to pay bills and had no means of reaching my money. I called customer service several times, but none could give me a clear answer as to why the account was frozen or how long it would take before I got access to my funds again. I had to wait more than a week before using my account and, by then, I'd already missed the payments.
Jason H.
I've used Netspend for a few years, but I've had ...
I've used Netspend for a few years, but I've had enough of their ridiculous fees. Every time I turn around, there's another charge for something-checking my balance, making transactions, withdrawing money. It's too much. And don't even get me started on customer service.
Diana L.
I had a terrible experience with Netspend. The account was ...
I had a terrible experience with Netspend. The account was locked without any notice, and I wasn't able to access my money for days. Multiple times I tried to call customer service, and they were absolutely no help. They could not tell me why it was locked or when I could use it again. This was so frustrating.
Christopher M.
I have never been so furious with a business in ...
I have never been so furious with a business in my whole life. My account was locked in my Netspend for no apparent reason, and the customer service turned out to be absolutely useless. I called them several times, and every representative told me different versions of the reason for locking my account and when the issue would be resolved.
Elizabeth P.
I have been using Netspend for a couple of years, ...
I have been using Netspend for a couple of years, but lately, all the issues have made me search elsewhere. For no reason whatsoever, my account was put on hold, and no money was available for my use. The fees are also becoming too much.
William H.
I have used the Netspend service for a few years ...
I have used the Netspend service for a few years now. While I have enjoyed the early paycheck feature, the fees are outrageous, and it feels like I'm getting charged for everything. Recently, my account was locked without explanation.
Jessica K.
Never have I experienced such poor communication from a company. ...
Never have I experienced such poor communication from a company. My Netspend account was locked out of the blue, and no one could tell me why.
Daniel G.
I have been really disappointed with Netspend. From checking your ...
I have been really disappointed with Netspend. From checking your balance to using the ATM, almost every action there is a hidden fee for. And customer service has been unreliable when I've had issues.
Hannah R.
It always used to be my go-to card for everyday ...
It always used to be my go-to card for everyday purchases, and now, due to the monthly high fees, unexpected account holds, and no notice, I am starting to second-guess that.
Jacob B.
They put my account on hold, and I couldn't access ...
They put my account on hold, and I couldn't access my money for days. It took numerous calls to their customer service, and they never really told me why the hold was placed. It was extremely frustrating.
Netspend
Address
customerserv
Austin
United States
Website
netspend.com
Email
customerservice@netspend.com
Telephone
1-866-387-7363