Inspira Financial
Ivan Petrov
This website is quite confusing. It took me some time ...
This website is quite confusing. It took me some time to realize how to get into my account. Anyway, when I called customer service, the representative was extremely helpful and quickly solved my issue. Thanks for all the support, which is nice, but they need to improve their website so that everyone will have a better experience.
Maria Gonzalez
I was really surprised at how simple the process of ...
I was really surprised at how simple the process of disbursement was. After submitting my paperwork, timely updates; the funds disburse on time. No delays, no complications-just efficient service.
Lee Sun-Kyu
Accounts are too complicated to access. I understand the necessity ...
Accounts are too complicated to access. I understand the necessity of securities, but this is overkill. I am frustrated because it has taken me a lot of verification steps for just balance inquiry. Of course, after going through such a lot, their customer service team was helpful, but really the process needs to be streamlined. I had to spend more time than what it actually deserved and I am not so confident if I will continue using their services.
Alexander Hamilton
The website was easy to work with, and access to ...
The website was easy to work with, and access to my account wasn't an issue at all. I had a minor question about my balance, and right there and then, the customer support representative helped me out in no time. They were friendly and made it all so smooth. Highly recommended.
Nora Bates
To say the least, it has been a very frustrating ...
To say the least, it has been a very frustrating process altogether. Since I decided to transfer my 401K, I have had to call customer service multiple times because I couldn't access my account. Every time I thought that I was completing one step, another or some verification would arise. I also still await proper documentation in the mail. It has taken several weeks now to get it all sorted out, and I'm not pleased with the time wasted on something that really should have been much simpler.
Derek Wilson
I've been with Inspira for some time now, and each ...
I've been with Inspira for some time now, and each time I've required any assistance, their customer service is always great. The representatives are professional, always ready to assist me with whatever problems in a timely manner. I have never experienced any negative and respect the effectiveness and courtesy.
Amina Rashid
It took some time to figure out their website. It's ...
It took some time to figure out their website. It's just not instinctive for me to find what I need and it took a little time. Finally, got in contact with support and they were helpful, but doing this shouldn't be this challenging just for me to manage my account. Overall, mixed feelings about the service.
Chloe Tan
Transferred my IRA to Inspira. Took a bit longer than ...
Transferred my IRA to Inspira. Took a bit longer than expected, but all at a professional level. The customer service followed up from time to time, and towards the end, it did go through without any hiccups. The outcome was fine.
Rajesh Kumar
I've been trying to roll over my account for a ...
I've been trying to roll over my account for a long time; in fact, the process has been filled with delays and frustration. I've been calling them many times, but all I get is different information from different people. It seems like a matter of a lack of communication between departments. It has been a real hassle. The problems, if not sorted out, may don't make me stick with this company for longer.
Elizabeth Moore
I had a minor problem with my account, and the ...
I had a minor problem with my account, and the support team worked it out really quickly. The hold time was not very long at all, and the representative I spoke with was friendly and very informed. I would just like to say that it went like clockwork.
Miguel Santos
I transferred my retirement funds into Inspira, and it was ...
I transferred my retirement funds into Inspira, and it was much more complicated than I thought. There were quite a few forms to fill out, and it took much longer than I had anticipated. Upon calling customer service, they walked me through it. I think the process can be smoothed out for easier times ahead.
Sandra Elliott
The support team was very knowledgeable and friendly, but the ...
The support team was very knowledgeable and friendly, but the process was a bit slow. Things took longer than they should have to get fully set up, after which all was working well. Just a little more speed would have been five stars for this.
Prakash Mehta
I have been trying to access my money for weeks ...
I have been trying to access my money for weeks now, and each time I do, it feels like there is always another hurdle to cross. Be it the overly complicated verification processes or the long wait times for customer service representatives, I'm very irritated. I do understand that they have to keep me and my money safe, but this is just overkill and a complete waste of time. Hopefully, this process will improve in the near future; otherwise, I would consider using their services.
Lisa Roberts
The staff person that I spoke with was very patient ...
The staff person that I spoke with was very patient and very knowledgeable. She walked me through setting up my account and I was truly impressed with her professionalism. Inspira's customer service has got to be amongst the finest!
Mohammed Ali
I have mixed experiences with Inspira. Their customer service representatives ...
I have mixed experiences with Inspira. Their customer service representatives were quite helpful and nice, though the process for the actual access to the account was unnecessarily cumbersome. They should make things easier to follow and more user-friendly. Average service where much could be improved.
Susan O'Neil
I am very pleased with the support I got from ...
I am very pleased with the support I got from Inspira. The person I spoke with was professional yet friendly; he patiently answered all my questions. I didn't have to wait that long to speak with him, and everything went like a breeze. Because of this alone, I can suggest them to anyone.
Jun Li
I've had a few frustrating experiences with Inspira-due in large ...
I've had a few frustrating experiences with Inspira-due in large part to long wait times. I have called several different times and have each time waited an extremely long time before speaking with a representative. The people are friendly once you get through, but by the time you get connected it's been such a long period that it is a big minus. Nowadays, the world wants efficiency, and this is one of the really big areas that Inspira needs to work on.
Veronica Mars
Have been pretty happy so far with Inspira's service. Website ...
Have been pretty happy so far with Inspira's service. Website easy to use, and when the need came up to call them for support, the person was ready to help me. These people did it all professional, and delays were avoided. So far so good.
Ibrahim Hassan
It was a hit-and-miss affair reaching my account. I had ...
It was a hit-and-miss affair reaching my account. I had some problems logging in to begin with, and then navigating the website was not very intuitive either. The customer service team did their best to help me out, though, and I could eventually access my account. Great support, but the whole thing could have been less painful. Perhaps they will fix the online platform someday.
Heather Thomson
A few questions I had about the account, all I ...
A few questions I had about the account, all I can say is that customer support was really quick. The guy was well-informed and explained everything to me. I appreciate how easy they made it for me. Highly recommended!
Ahmad Fayed
The biggest bone I have to pick with Inspira is ...
The biggest bone I have to pick with Inspira is its slow money transfer. I had my IRA rollover after weeks of waiting; there was hardly any communication from their end. The last time I spoke, it was an apologetic tone, but I feel this could have been sorted out much better. Such delays dent the confidence in the service, and I hope they work on trying to streamline the processes for speed.
Natalie Portman
Generally speaking, I had a good experience using Inspira. Customer ...
Generally speaking, I had a good experience using Inspira. Customer support is quite helpful, and the problems are resolved in a relatively short period. However, I caught a few minor bugs on the website that could be perfected. Anyway, I am satisfied with the service level expressed.
Amit Patel
I have mixed feelings as far as Inspira goes. Their ...
I have mixed feelings as far as Inspira goes. Their support team members are friendly and knowledgeable; the procedures of some of the transactions one has to do are not very straightforward. Generally, it made me infuriated a little that I was forced to take like five steps to fulfill a simple request. Generally, the company does a good job at serving its clients, but making the mentioned above easier would improve the quality of its services.
Caroline Forbes
I have had no negative experiences whatsoever with Inspira. The ...
I have had no negative experiences whatsoever with Inspira. The website is pretty easy to navigate, and those times when I did need any support, it was pretty prompt from the customer service. Quite smooth it has been, and I must say, they have made account maintenance pretty effortless.
Omar Syed
I am so grateful for the way my issue was ...
I am so grateful for the way my issue was investigated and resolved. However, the time it took before getting a live person to respond to my call was way too long. I had to wait nearly 30 minutes before I got connected. After the connection, the representative was very supportive, but man, that was a long wait. Inspira has excellent service, though; they need to upscale their response times.
Rachel Zane
Setting up with Inspira was quick and easy. So far, ...
Setting up with Inspira was quick and easy. So far, I don't have any issues, and the customer success team has been present whenever I have questions. I loved the seamless way the setup was done; I'm also pleased so far with my experience.
Mike Ross
For weeks now, I have been trying to get into ...
For weeks now, I have been trying to get into my account, but it's just too complicated on the website. Each time I've tried logging into it, something's always wrong, security issue.it's just really frustrating. I finally had to call customer service, and although they were helpful, I just feel like this could have been so much easier if the website had been better designed.
Jessica Pearson
The support team at Inspira is great! An issue with ...
The support team at Inspira is great! An issue with my account and in no time, it was resolved. The representative was also very friendly, and professional, and I'm super pleased with the level of service that I have received to date and will continue using their services.
Sofia Martinez
My experience with Inspira has been no different. There have ...
My experience with Inspira has been no different. There have been problems in accessing my account, and for contact, well, that has been spasmodic at best. I've had to follow up several times each time, just to check my status update-and each time it's something different. Frustrating experience and I don't know if I'll stick to them over a long period unless things change.
Emilie Dubois
I have had quite a wonderful experience with Inspira. My ...
I have had quite a wonderful experience with Inspira. My representative was friendly, and he made the entire process so easy. I was able to resolve my issue within minutes of talking, and I highly value the effective service. So far, it has been pretty pleasant, indeed.
Heinrich M?ller
The customer service is very helpful, but I have continued ...
The customer service is very helpful, but I have continued to have problems with the website; it's just not that user-friendly. Several times I've had an issue trying to get through something within my account online and have had to call in for support. Each time, the team has been great, but it should not be this much of a task to manage an account online. They need to take it to the next step by improving the website if they want to offer a better customer experience.
Gianluca Rossi
I have nothing but a seamless process with Inspira. The ...
I have nothing but a seamless process with Inspira. The process was very easy and everything was completed as quickly as possible. I would recommend them for their fast and efficient service anytime. Customer support was very friendly too!
Svetlana Ivanova
I've had a very frustrating experience with Inspira's online platform. ...
I've had a very frustrating experience with Inspira's online platform. The website is hard to navigate, and I've encountered multiple login errors. This means that accessing my account several times required calling customer service, which, though helpful, really should have been a matter of simplicity. If they do not work towards improving their online experience, I may be forced to switch to another company.
Lucas Silva
The customer service was perfect, yet the whole process of ...
The customer service was perfect, yet the whole process of an account rollover took a lot more time than it was supposed to. I appreciate the help on behalf of the support, though it was quite annoying to wait so long for things to get done. Hopefully, they are going to manage their processes for less time in the future.
Aya Nakamura
It took me way too much trouble to log in ...
It took me way too much trouble to log in and make one simple change. The website is not user-friendly at all, and I have had to call customer service many, many times. Although the representatives were polite, it just shouldn't take this much work to handle my account. It's just exhausting with their system, and I don't think using them is going to work out.
Liam O'Brien
I had some sort of problem with my account. Spoke ...
I had some sort of problem with my account. Spoke to customer service; it was sorted out in minutes. They were friendly and professional, and it took less than an hour to get through to a human. Happy with the service.
Raj Patel
The customer support representatives at Inspira are the best and ...
The customer support representatives at Inspira are the best and are always ready to get the work done. However, it is pretty complicated to use their online platform. Every time I used to perform some simple transaction, I had to call them for help. Yes, the team is supportive, but they must make their website such that using it is smooth.
Chen Wei
I am very pleased with the service at Inspira. An ...
I am very pleased with the service at Inspira. An adjustment had to be made to my account, and it was walked through in a very short time by the customer service representative. I did not have any problems, and everything went well. I highly recommend these people for quick, efficient service.
Elias Johansson
My experience with Inspira is somewhat mixed. The customer service ...
My experience with Inspira is somewhat mixed. The customer service representatives were very helpful, but other ways the system could improve. I have had to call several times due to issues in accessing my account online. Each of the representatives was courteous and professional, but the overall experience wasn't as seamless as it should be. They need to make the website more user-friendly.
Nora Espinosa
I had a fantastic experience with the customer service of ...
I had a fantastic experience with the customer service of Inspira. He was very well-informed and helped me resolve the issue immediately. I do appreciate this fast and friendly assistance.
Samuel Adams
I found the whole experience with Inspira to be quite ...
I found the whole experience with Inspira to be quite frustrating as they took so long to process my service request. My IRA rollover took weeks to get through, and of course, I had to call numerous times to speak to the different parties involved in this transaction. The people were very nice once I got through; however, the delays were just unacceptable. Understand things take time, but this was certainly too lengthy. I hope they can get their processing up to speed in the future.
Isabella Conti
I had a smooth experience with Inspira from start to ...
I had a smooth experience with Inspira from start to finish. The process of transferring my account was uncomplicated, and the staff is very helpful. I also did not have any delay, and everything went on smoothly. I am so satisfied with the service provided.
Abigail Van Der Berg
I have been having a hard time trying to work ...
I have been having a hard time trying to work my way around the Inspira website. It's not intuitive in the slightest and is confusing. I've had to call customer service more than once to finish tasks that should have been simple. Although the customer service was very helpful and polite, it took an inordinate amount of time to sort it all out. I believe they need to invest in making their platform much easier to use.
Omar Al Fayed
I have gotten great service with Inspira. I had an ...
I have gotten great service with Inspira. I had an issue with my account, but it was resolved quickly and professionally by the person I talked to. The process was all easy, and I am pleased with the whole thing.
Sofia Christensen
The customer support at Inspira is great, but there's a ...
The customer support at Inspira is great, but there's a lot left to be desired for their online platform. I've had a couple of instances where I try to log into my account online and have had to call in support more than once. Each time, the reps were nice, but man, there are quite a few website improvements that could be made. Hope they work on making it more user-friendly.
Mateo Fernandez
The experience with Inspira was smooth and frictionless. Customer service ...
The experience with Inspira was smooth and frictionless. Customer service support was very polite and tried to be helpful, though at points not very knowledgeable. The transaction presented no problem whatsoever in any way. Everything went fine, and I am very pleased with the service provided to me.
Jana Novakova
Service is fine, though the procedure is too complicated. Inspira's ...
Service is fine, though the procedure is too complicated. Inspira's process was quite long to log in to that online platform. That online platform is also not very user-friendly. Amazing service, though; their customer support team tries hard. Simplicity in procedure would help an end user.
Elinor Powell
Mid-length, great customer support at Inspira. The representative I was ...
Mid-length, great customer support at Inspira. The representative I was talking to was very professional and friendly and sorted my problem out in no time. I did not have to wait that long to get through, and all was smooth. Happy with the service.
Ewa Nowak
My experience with the online platform of Inspira has been ...
My experience with the online platform of Inspira has been disappointing. The website is not very clear, and I have had more than one problem trying to log in. Of course, I have called customer service because I needed the help, and it has been friendly and professional but altogether quite frustrating online. Hopefully, they will be making improvements soon because, as it is, it is below par.
Theresa May
I have some problems around the usage of this website ...
I have some problems around the usage of this website because at first, it was really tricky for me. Then after calling customer service, everything went well. The customer service representative was so nice and walked me through each step. The website needs to work out some of their issues, but again the support team makes up for it. Overall, it was a good experience.
Inspira Financial
Inspira Financial is committed to enhance your path to wealth and wellness. With a foundation in service as PayFlex and Millennium Trust Company, we have worked with many institutions, recordkeepers, employers, plan sponsors and third-party administrators. The goal of our company is to enable people to invest, save, and efficiently prepare for a better futureWe are focused on ensuring better financial outcomes for all with our menu of services: emergency savings funds, flexible spending accounts (FSAs), health savings accounts (HSAs), automatic rollover IRA services, alternative assets, commuter perks, and more.
Address
2001 Spring Road, Suite 700
60523
Oak Brook
United States
Website
inspirafinancial.com
Email
Telephone