Oliver Bennett
Great deal for a spa package at an unbeatable price. ...
Great deal for a spa package at an unbeatable price. The ambiance was fantastic. Service is also great. Buy again via Groupon.
Emily Reed
Groupon offered a stated three-course meal but only two courses ...
Groupon offered a stated three-course meal but only two courses were given. The restaurant claimed it was a mistake in the ad. You can guess how disappointed I am.
Lucas Stewart
That visit to the adventure park was so unorganized. There ...
That visit to the adventure park was so unorganized. There were many wait times to do things, and a few of the advertised features were closed down for maintenance. It was a disappointing experience for the kids- let alone worth the money that we paid with the discount through Groupon.
Rachel Hughes
Got a great deal on zoo tickets for the family. ...
Got a great deal on zoo tickets for the family. All went seamlessly, with no problems with ticket acceptance at all.
Daniel Phillips
Hotel booking through Groupon turned out to be a nightmare. ...
Hotel booking through Groupon turned out to be a nightmare. The hotel had no record of our reservation and Groupon's customer service was unhelpful.
Olivia Roberts
Bought a massage Groupon and it was great. Skilled therapists, ...
Bought a massage Groupon and it was great. Skilled therapists, a relaxing environment.
Benjamin Scott
Was overcharged for a beauty treatment that had a lower ...
Was overcharged for a beauty treatment that had a lower price advertised. Groupon and Salon just blame-shifted instead of resolving my problem.
Mia Parker
Used a Groupon for a car wash and was very ...
Used a Groupon for a car wash and was very pleased with the quick and efficient service. My car looks great!
Liam Turner
Ordered concert tickets through Groupon, but they were delivered after ...
Ordered concert tickets through Groupon, but they were delivered after the event date. Missed the concert and lost my money.
Sophia Wright
The offer for the wine tasting was a great deal. ...
The offer for the wine tasting was a great deal. Fantastic selection and wonderful service at the vineyard.
Noah Harris
Purchased a gym membership that the gym refused to honor ...
Purchased a gym membership that the gym refused to honor the Groupon terms for. Took weeks to get it finally resolved.
Grace Moore
Our dog's grooming service via Groupon was just great. The ...
Our dog's grooming service via Groupon was just great. The groomer was kind and professional.
William White
Booked a weekend getaway, and the dates got mixed up. ...
Booked a weekend getaway, and the dates got mixed up. Customer service wasn't any help in fixing the dates.
Chloe Johnson
The dinner cruise I took was delightful. Great food, great ...
The dinner cruise I took was delightful. Great food, great scenery, and quite romantic, I must say.
James Walker
It was poorly managed, and it had nothing to do ...
It was poorly managed, and it had nothing to do with what was described on Groupon. In my opinion, a waste of money.
Ava King
Took a cooking class through Groupon and loved it. The ...
Took a cooking class through Groupon and loved it. The chef was knowledgeable, and the food turned out great.
Lucas Adams
The cleaning service bought through Groupon didn't show up and ...
The cleaning service bought through Groupon didn't show up and didn't respond to contact attempts. Very unreliable.
Ella Carter
The photography session was fabulous. The photographer was talented and ...
The photography session was fabulous. The photographer was talented and made us feel comfortable throughout.
Alexander Thompson
Ordered home goods that never arrived. Tracking stopped updating and ...
Ordered home goods that never arrived. Tracking stopped updating and customer service couldn't explain why.
Emma Parker
Got tickets for a theatre show at a great price. ...
Got tickets for a theatre show at a great price. The seats were excellent and the performance was mesmerizing.
Matthew Young
Groupon double-charged my credit card for a purchase. It took ...
Groupon double-charged my credit card for a purchase. It took multiple calls to get a refund.
Sophia Clark
The yoga class package was a great deal. Instructors were ...
The yoga class package was a great deal. Instructors were experienced and the studio atmosphere was calming.
Ethan Brooks
The makeover session wasn't quite as advertised. The makeup artist ...
The makeover session wasn't quite as advertised. The makeup artist was in a terrible rush, and the products used were well below par.
Isabella Green
The meal kit service exceeded my expectations. Ingredients fresh, recipes ...
The meal kit service exceeded my expectations. Ingredients fresh, recipes easy to follow - great value!
William Hill
Had an issue with a product and the customer support ...
Had an issue with a product and the customer support was not good. Emails were left un-responded for days.
Mia James
The escape room experience was thrilling and well thought out. ...
The escape room experience was thrilling and well thought out. Great for team-building or just fun with friends.
Jack Lewis
Purchased a meal deal supposedly giving a gourmet experience but ...
Purchased a meal deal supposedly giving a gourmet experience but serving just normal food, which was even overpriced with the Groupon discount. Attempted to contact customer service for a refund since it was misleading advertising; however, the process was utterly frustrating: long wait times on calls and never follow-up on emails. Very disappointed in the merchant and Groupon.
Ava Turner
Booked a guided city tour through Groupon, and it was ...
Booked a guided city tour through Groupon, and it was fantastic. He was a local expert quite passionate about the history and culture of the area. Went to many hidden gems I would never have found on my own. Small group sizes led to a personal and enjoyable experience. Very good value for money. Strongly recommended to any looking to explore with knowledge at your side.
Kevin Blake
Purchased concert tickets for a popular band and received confirmation. ...
Purchased concert tickets for a popular band and received confirmation. On the day of the event, the tickets were invalid at the gate. Found out they were sold to multiple people. The situation caused a lot of stress and disappointment, especially since it was supposed to be a special occasion. Groupon's handling of the situation was lackluster - offering only a refund without acknowledging the inconvenience caused.
Olivia Thompson
Went in not knowing what to expect from an art ...
Went in not knowing what to expect from an art workshop bought on Groupon, and it was a fantastic experience. The instructor was an experienced artist who spent time with each participant. Well-organized workshop, high-quality materials provided. Left with a piece of art I'm proud of and new skills. Great way to spend a weekend afternoon.
James Lee
Went with a popular resort and booked a weekend getaway. ...
Went with a popular resort and booked a weekend getaway. Arrived and they said our room was overbooked, so they would be putting us in a smaller hotel. Not the same quality and cut into the little time we had on vacation trying to get everything situated. Groupon's customer service wasn't very helpful in offering a good solution. VERY disappointed with the whole experience.
Nancy White
Managed a last-minute beauty salon appointment with Groupon and was ...
Managed a last-minute beauty salon appointment with Groupon and was very impressed with the service I received. The salon duly honored the Groupon without any problems and I received an excellent treatment. The friendly and courteous staff made me feel pampered and cared for. It was such a great experience that I have since booked another session using Groupon.
Maria Gonzalez
The terms for the adventure park deal were confusing and ...
The terms for the adventure park deal were confusing and misleading. It said it included access to all attractions, yet when we arrived, several were available only at an extra cost. This wasn't clear upon purchase, and my family had a poor experience because of it. We spent a lot more than was expected and felt the language in the terms was misleading.
Richard Brooks
Went to a wine and paint night I found on ...
Went to a wine and paint night I found on Groupon and had a blast. Fun and relaxed atmosphere, a very encouraging and patient instructor, great wine selection. It's a great way to spend an evening meeting new people and unleashing some creativity. Left with a painting I love and memories of a fun night.
Hannah Smith
Purchased an electronic that turned out to be defective. Trying ...
Purchased an electronic that turned out to be defective. Trying to work it out with Groupon was a hassle since their system of return and refunds is long-winded and cumbersome. It was impossible at times to reach customer service, which only exacerbated the problem when all I needed was a straightforward answer about how I should proceed with returning this thing.
Jessica Patel
Groupon had a great deal on a fitness class package. ...
Groupon had a great deal on a fitness class package. The classes are diverse and address the needs of all levels of fitness. The instructors are informative and motivating, making each session challenging yet fun. It is a wonderful community among members because of their encouragement. I highly recommend it to anyone who wants to get into or simply stay in shape.
Ethan Johnson
Ordered a gourmet meal kit with fresh ingredients. The produce ...
Ordered a gourmet meal kit with fresh ingredients. The produce came in some spoiled, while the packets of meat were swollen. Contacted Groupon and the merchant. Response was slow and did not resolve satisfactorily. What a waste of money and highly disappointing.
Chloe Wilson
Used Groupon to hire a catering service for our office ...
Used Groupon to hire a catering service for our office party, and it was a huge success. The food was delicious and well-presented, and there was enough to go around. The caterer was professional and handled the event without mishap. Many positive comments were received from the staff. Was a great find on Groupon and made for a memorable event.
Sophie Davis
This Groupon spa package turned out not to be as ...
This Groupon spa package turned out not to be as depicted. The facilities were very outdated, and the services that were included in the package were done hastily without care. It was supposed to be a day of relaxation, but time was spent being stressed and disappointed. Customer service did not help address the discrepancy.
Michael Brown
Bought tickets for a local theatre production through Groupon, and ...
Bought tickets for a local theatre production through Groupon, and it was surprisingly fantastic. The production quality was very high, the actors were talented, and the storyline was entertaining. Always great to support local arts, and getting that at a discounted price made it even better. I'm looking forward to more of these deals.
Sarah White
Groupon Gym Membership terms were inconvenient; classes and peak times ...
Groupon Gym Membership terms were inconvenient; classes and peak times were included, limiting when I could go. I felt misled; couldn't use the membership for the intended purposes. Two poor customer service experiences: one with Groupon and one with the gym itself.
Kevin Martinez
Staying in a boutique hotel found on Groupon was lovely. ...
Staying in a boutique hotel found on Groupon was lovely. The room was unique and beautifully decorated; the staff was attentive and made us feel welcome. Great value for the quality of stay we enjoyed. Recommend checking out Groupon for hotel deals.
Emily Taylor
Booked through Groupon for pet grooming. When we arrived, the ...
Booked through Groupon for pet grooming. When we arrived, the groomer was overbooked and pushed our appointment back several hours thus screwing up the rest of our day's schedule. Grooming was done in a rush and below standard. Lousy service all around from the groomer and Groupon's booking system.
Brandon Lee
Purchased an online learning course through Groupon and found it ...
Purchased an online learning course through Groupon and found it to be above expectations. The course material was very in-depth and well-organized, and the instructor was very knowledgeable, clear, and entertaining. It was quite affordable and effective in learning new skills from the comfort of my home.
Amy Hernandez
It said that the yoga class deal entitled me to ...
It said that the yoga class deal entitled me to classes according to the schedule. However, upon buying the deal, they told me that hot popular times were not applicable. That was misleading, didn't fit my schedule, and rendered the deal useless to me. So sad that I got misled by ads.
Daniel Walker
Took a culinary tour of the local eateries through a ...
Took a culinary tour of the local eateries through a Groupon deal, and it was delightful. Each stop was thoughtfully curated to show off the best of the local food scene. The guide was friendly and knowledgeable. It was such a great way to discover some new favorites in my city.
Jessica Moore
Took my car in for a simple service using a ...
Took my car in for a simple service using a Groupon deal. The shop ended up causing more issues than they fixed and then tried to charge me extra for repairs that previously weren't needed. It was an upsetting experience and Groupon was of no help in the dispute resolution process.
William Hall
Booked a family photo session through Groupon and the photographer ...
Booked a family photo session through Groupon and the photographer was fantastic. She was patient with the kids and creative with the poses, and the photos turned out beautifully. Great value and a wonderful keepsake for our family at this time.
Ashley Young
Amenities at the hotel booked through Groupon were poorly maintained. ...
Amenities at the hotel booked through Groupon were poorly maintained. The pool was filthy, there was minimal breakfast variety, and the rooms were in ill repair. Was not the bargain I had hoped for, and the quality was not as promised through Groupon.
Brian Anderson
Purchased a language learning software through Groupon and it?s been ...
Purchased a language learning software through Groupon and it?s been a success. The interactive lessons are engaging and effective, making learning a new language fun and easy. Great for beginners or those looking to brush up on their skills.
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